RETURN/REFUND POLICY

 

  1. Course Enrollment and Access.
    1. Upon successful payment for a course on Skill Archive’s, users will gain immediate access to the course materials.
    2. Access to course content is provided for a specified duration, as mentioned in the course description.

 

  1. Satisfaction Guarantee
    1. Skill Archive is committed to the satisfaction of its users. If a user is dissatisfied with a course, a refund may be requested within 7 days from the date of enrollment.
    2. To request a refund, users must contact our customer support team at admin@skillarchive.com and provide a clear explanation of the reasons for dissatisfaction.

 

  1. Eligibility for Refund
    1. Refunds will only be considered if the user has completed less than 20% of the course content.
    2. Users who have violated Skill Archive’s terms of use or engaged in any form of academic dishonesty are not eligible for refunds.

 

  1. Refund Process
    1. Refund requests will be processed within fifteen [15] business days after receiving the request.
    2. The refund will be issued to the original payment method used during the enrollment process.

 

  1. Non Refundable Items
    1. Certain items, such as downloadable materials or bundled services, may be marked as non-refundable. Refund eligibility for these items will be clearly stated during the purchase process.

 

  1. Technical Issues
    1. com will make every effort to ensure a smooth learning experience. In the event of technical issues preventing access to the course content, users should contact customer support for assistance before requesting a refund.

 

  1. Changes to Refund Policy
    1. com reserves the right to modify or update the refund policy. Users will be notified of such changes, and continued use of the platform constitutes acceptance of the modified policy.

 

  1. Contact Information
    1. For any questions or concerns regarding the return/refund policy, users can contact our customer support team at admin@skillarchive.com

 

  1. Governing Law
    1. This return/refund policy is governed by and construed in accordance with the Philippine Laws. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the Philippine Courts.

 

 

 

By enrolling in a course on SkillArchive.com, users acknowledge that they have read, understood, and agreed to this Return/Refund Policy.